It is natural for people to have questions regarding the new tax system, especially in the first few months of its launch. To get the support what they needed:
The Goods & Service Tax (GST) was launched in India on July 1, 2017, with the aim to implement a one tax system throughout the country to remove the cascading effect generated by indirect taxes.
So, what is GST Helpline?
The Government of India, as well as many private entities in India, have started several help desks to assist people in understanding and accepting the GST based tax system.
You can, in this article, find about all the existing GST helpline numbers, email ids, social channels, mobile apps, blogs, etc through which you can find a solution to your GST related queries.
What is there for taxpayers?
There are twelve “helpdesk” to understand complicated GST things easily:
- Toll Free Number
- Helpline Email Id
- Registration Helpline Number
- Help Desk Phone No
- GST Helpline No Delhi
- GST Helpline App
- Phone Number of Officers
- CBEC Mitra Helpdesk
- Finance Ministry Contact Number
- GST Officers Names with Contact Numbers and Email
- Websites and Blogs
- Official Social Media Accounts
Download this PDF file to print all in one GST helplines.
Public (Government-provided) GST Helpline Options
The Government of India and the GST Council have introduced some toll-free GST helpline numbers to assist customers in India. You can use the below GST customer care number for any of the following queries:
Problems/issues with GST registration or return filing on GST Portal.
- To know more about GST
- To file a complaint
GST Toll-Free Customer Care Number: 1800-1200-232
The above helpline number is valid for all states in India and will be active 24/7 to help people with their GST questions. It will provide support in six languages, including Hindi, English, Gujarati, Kannada, Marathi and Malayalam. People can also share their suggestions and feedbacks using this toll-free helpline number.
CBEC Mitra Help Desk
For any questions and problems with ACES/CBEC-GST applications, users can contact the CBEC Mitra Helpdesk using the following contact details.
CBEC Helpline Email id: firstname.lastname@example.org
CBEC GST Toll free Number: 1800 1200 232 (Toll free)
GSTN Helpdesk Email: email@example.com
GST Contact Email: firstname.lastname@example.org
GSTN Helpdesk Phone Number (For taxpayers): 0120-4888999 (Ghaziabad)
Helpline Number for Tax Officials: 0124-4479900 (Gurgaon)
GST Helpdesk Number: 011-49111200 (Delhi)
Finance Ministry Email Id: email@example.com
Secretarial Email: firstname.lastname@example.org
These helpline numbers are based on the availability of GST help desk for a particular region but they are accessible throughout the country.
For other GST related information, you can visit the official websites.
GST Official Website: www.gstn.org and www.gst.gov.in
GST Help section and FAQs: http://www.gst.gov.in/help/faq/
Finance Ministry Contact Details
For more intense GST queries or personal issues, you can use the office contact numbers of various officials of the Ministry of Finance, as mentioned below.
Finance Minister, North Block, New Delhi – 110001
Contact – 011-23092510/ 23092810/ 23093868/ 23094399
Secretary (Revenue) North Block, New Delhi – 110001
Contact – 011-23092653/ 23092111
Secretary of Economic Affairs, North Block, Pin Code – 110001, New Delhi. Contact – 011-23092611 and 011-23092555
Finance Secretary & Secretary (Expenditure) North Block, New Delhi – 110001
Contact – 011-23092929/ 23092663
Secretary (Finance Services) Jeevan Deep Building,10 Parliament Street, New Delhi – 110001
Contact – 011-23340222/ 23343478
Minister Of State For Finance (Revenue & Financial Services) North Block, New Delhi – 110001
Contact – 011-23092377/ 23094108
State-wise GST Customer Care Helpline Numbers
Andhra Pradesh- 0866 2550822
Bihar- 0612 2214741
Gujarat- 079 26576856 or 26576858
Himachal Pradesh- 18001808066 (Toll Free Number)
Madhya Pradesh- 18002330440 (Toll Free Number)
Odisha -18003456753 (Toll Free Number)
Punjab- +91 8283801179
GST Office Address (New Delhi)
Goods & Service Tax Council Office, Tower-II, 5th floor, Jeevan Bharti Building, Pin Code – 110001, New Delhi
Goods And Services Tax Network, East Wing, 4th Floor, World Mark – 1, Aerocity, New Delhi-110037
GST Officers Names with Contact Numbers and Email
* These numbers and email addresses are only to be used in very crucial circumstances.
Sh. Arun Goyal – 21400540/ 23762656(181) – email@example.com
Sh. Shashank Priya – 21400543/ 23762656(258) – firstname.lastname@example.org
Sh. Dheeraj Rastogi – 21400539/ 23762656(188) – Dheeraj.email@example.com
Sh. Gauri Shankar Sinha – 21400542/ 23762656(101) – Gs.firstname.lastname@example.org
Sh. Jagmohan – 21400541/ 23762656(102) – Jagmohan.email@example.com
Ms. Thari Sitki – 23762656(116) – Thari.firstname.lastname@example.org
Sh. Rakesh Aggarwal – 23762656(180) – Rakesh.email@example.com
Sh. T.G. Kaushik – 23762656(113) – Kaushik.firstname.lastname@example.org
GST Help on Social Media
Ministry of Finance: https://www.facebook.com/finmin.goi/
PM Office India: https://www.facebook.com/PMOIndia
GST Helpline through Mobile Apps
There are now many dedicated mobile apps for the purpose of helping people with their GST related queries and complaints.
CBEC GST App: https://play.google.com/store/apps/details?id=com.cbec.gst
GST Rate Finder: https://play.google.com/store/apps/details?id=in.gov.cbec.gsttaxratemanual
Private GST Helpline Options
GST Help via Email: http://www.gsthelplineindia.com/contact.php
Facebook Page: https://www.facebook.com/gstsystemsindia/
Twitter Page: https://twitter.com/gstindia
Twitter Handles: @askGST_GOI, @askGSTech
Youtube Page: www.youtube.com/channel/UCFYpOk92qurlO5t-Z_y-bOQ
Linkedin Page: www.linkedin.com/company-beta/13204281
Websites and Blogs
[Editor Note: GST Helpline Number, Email ID, Officers’ contact number and their email address are the helpdesk where people can ask their queries directly from the Indian Government. If you have any comments, suggestions, and of course any corrections, please contact us via the comment section. We frequently reply to all blog comments.]